Accessibility Information
Property Accessibility Statement
At Black Orchid Resort, we strive to ensure a comfortable and enjoyable stay for all guests, including those with special needs or mobility considerations.
Accessible Rooms & Areas:
- Selected ground-floor rooms are available and can be prioritized for guests with limited mobility.
- The restaurant, bar, pool area, and main reception are easily accessible from ground level.
- Pathways throughout the property allow for convenient movement between key areas.
Important Notes:
- The resort is spread across multiple buildings, and some rooms are located on upper floors accessible by stairs only.
- There are no elevators on the property.
How We Accommodate Special Needs:
- Priority assignment of ground-floor rooms based on guest requirements
- Assistance with luggage handling upon arrival and departure
- Flexible arrangements for dining and activities when possible
- Advance planning with our team to ensure the best room placement and experience
We kindly encourage guests or travel planners to inform us of any special requirements in advance so we can make the necessary arrangements and provide the most comfortable stay possible.
Website Accessibility Statement
Black Orchid Resort is committed to making our website accessible to people with disabilities.
We have designed our website to be accessible for impaired users to see, navigate, interact and understand the content provided as per the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA).
We have tested the functionality of this website with the Google Chrome Accessibility Audit tool. We have also manually tested keyboard-only functionality so that people who use screen readers or can't use a mouse are able to navigate through the website pages efficiently.
We will continue to make every effort to meet evolving accessibility standards.
As we continue to improve our website functionality, we appreciate your concerns and suggestions. We welcome impaired users to share accessibility issues you may find.